Set Up Labor Alerts

You can set up alerts to be notified when certain circumstances occur, such as when an employee clocks in early or when an employee works overtime. By receiving an alert when these situations occur, you can react and avoid issues in the future.

For example, you can manage your labor costs by being notified when an employee clocks in early or stays later than expected. You can be notified when an employee is late so you can contact other staff members to cover until the tardy employee arrives. You can avoid fines if employees do not take breaks as required.

The alerts are based on time clock data captured from the in-restaurant POS which is then compared to the schedules created in LiveIQ Labor.

For most alerts, you can specify a number of minutes that trigger the alert. For example, if you set the alert of Clock In Early to 10, then an alert goes out if an employee clocks in 10 minutes or more before the start of a scheduled shift. If the employee clocks in 5 minutes early, no alert is sent.

You can set up a variety of alerts. [Show alerts…][Hide alerts…]

Alert

Trigger

Clock In With No Schedule

When an employee who is not scheduled to work clocks in

Clock In Early

When an employee clocks in a specified numbers of minutes before the scheduled shift starts

Clock In Late

When an employee clocks in a specified numbers of minutes after the scheduled shift starts

Clock Out Early

When an employee clocks out a specified numbers of minutes before the scheduled shift ends

Clock Out Late

When an employee clocks out a specified numbers of minutes after the scheduled shift ends

Shift Not Started

When an employee does not clock in at all or does not clock in within a specified number of minutes after the start of a scheduled shift

If an employee clocks in after the alert has been triggered and the Clock In Late alert is enabled, a second alert will inform the recipient that the employee has turned up for their shift.

Not Clocked Out

When an employee does not clock out at all or does not clock out within a specified number of minutes after the end of a scheduled shift

If an employee clocks out, after the alert has been triggered and the Clock Out Late alert is enabled, a second alert will inform the recipient that the employee has clocked out for their shift. This alert will only be triggered by employees who begin their shift (have clocked in).

  1. From the LiveIQ toolbar, click Labor.

  2. From the menu bar on the LiveIQ Labor screen, click Maintenance and click Labor Alerts.

  3. Configure Labor Alerts.

  4. Set Up Recipient List .